The app Replika, which offers AI chatbot companions for users, has found a surprising demographic of users according to CEO Eugenia Kuyda. Despite assumptions that the app would primarily attract young, single men, Kuyda revealed in an interview with The Verge that the majority of Replika users are actually 35 years and older, with a balanced mix of men and women.
Replika allows users to interact with AI avatars in various formats such as text, voice, video, or virtual reality. While the app offers different types of interactions including friendship, therapy, and even romantic partnerships, some users have developed deep connections with their chatbots. Reports have surfaced of users experiencing mental health crises when the app removed the ability to exchange erotic messages with the AI avatars, prompting the company to reinstate the feature after receiving backlash.
Kuyda emphasized that Replika is primarily focused on AI friendship and companionship, with some relationships evolving into love and romance. She noted that for many users, the app serves as a temporary support system during difficult times.
Despite concerns about users potentially transferring problematic expectations and behaviors from AI interactions to real-life relationships, Kuyda stated that Replika's user base consists of individuals who are mature and understand the distinctions between virtual and human connections.
While Replika has faced criticism and controversy for its more sensational features, Kuyda maintained that the app's core purpose is to provide companionship and support for its users. She highlighted that many individuals use Replika as a stepping stone towards forming genuine relationships in the real world.
Overall, Replika's unique approach to AI companionship has garnered a diverse and dedicated user base, challenging preconceived notions about who may benefit most from virtual relationships.